Forces should collate crisis pathway data KPIs as a minimum. It should be possible to break down the KPIs by specific area – for example, by local authority area.

RCRP-specific flags and qualifiers should be created. These allow for a comparative baseline during and after implementation. This ensures that forces can quantify and evaluate the impact of each system change. Waddell, G. & Burton, K. 2004 Concepts of rehabilitation for the management of common health problems. The Stationery Office.By having an Amber Flag awarded to them, clubs and organisations are showing their communities the importance they place on promoting positive mental health. time data – capture of the median time is advised, as this creates a more levelled picture of attendance. However, both median and average (mean) time can be used for analysis. Time units should be captured and presented in hours to ensure consistency. In addition to written material there is an obvious need for audio training resources – especially telephone calls. I want to collaborate with members of the Q community to extend the range of training materials to include practical advice for front line mental health staff. We already have an list of ‘frequently asked questions’ (FAQs) including situations where the triage decision is challenged or when the pressure of work is overwhelming … A substantial series of case scenarios suitable for rating using the triage scale have already been developed – one set of twenty is available as an iBook (search author Robert Colgate). the scenarios cover a range from urgent to routine allocations suitable for a classroom setting. Primary schools can offer their students the opportunity to begin their well-being journey, where they can learn the basics of positive mental health.

Understanding psychotherapy and how it works. American Psychological Association. https://www.apa.org/helpcenter/understanding-psychotherapy. Accessed April 1, 2019. If you do see of these red flags, the first step would be to discuss your concerns with your therapist, telling her what’s bothering you. Say time-keeping is an issue for you. If she was only late once and had good reason, you could excuse that; she’s human too and sometimes things happen outside our control. However, if she was late for a second time, explain that it’s not acceptable, your time is valuable too, and you don’t appreciate other people being late. A good therapist will listen, understand your concerns, and make any necessary adjustments to their practice. Helping a loved one cope with mental illness. American Psychiatric Association. https://www.psychiatry.org/patients-families/helping-a-loved-one-cope-with-a-mental-illness. Accessed April 4, 2019. Statistics broken down into local authority area and over time to ascertain whether the escalation process has been invoked, as well as the result of the escalation process (successful or not successful). In the UK, most NHS Trusts provide workplace counselling as an employee support. The service is usually short term and provides an independent, specialist resource for staff – a free, confidential, workplace counselling service. Sounds great, doesn’t it?Triage generally is a process of sifting and prioritising both in terms of urgency and relevance. In mental health triage can be undertaken face to face or via telephone: ‘red flags’ include suicidal ideas, intent or actions, violence and aggression set in the context of psychosis and specific items such as command hallucinations, delusional misidentification and grandiose delusions. Handover time – a count of time taken for officers to hand over or discharge the patient to healthcare or partner agencies until released. Forces should consider how officer wait time is captured within police systems or through partnership data. In the early noughties (2000s) mental health services in Bridgend, South Wales in the United Kingdom and in Melbourne in Australia simultaneously developed triage scales suitable for processing large numbers of urgent and routine referrals into both adult and old age mental health services. If you owe money on a credit card, overdraft or unsecured loan, your lender may have agreed to follow the principles shown in The Standards of Lending Practice: Personal Customers. These standards give guidance on how firms should deal with clients who are identified as being in a vulnerable situation. Customers who are in financial difficulty and considered vulnerable should be dealt with positively and sympathetically. Older adults who present with purposeless wandering especially at night will often be ‘red flagged’ too.

Often, difficulties arising in the perinatal period are similar to mental health issues arising at other times of life and may include: For more information about credit reference files, see our Credit reference agencies fact sheet. Debt and Mental Health Evidence Form (DMHEF) Stressful work demands: Are there stressful elements to your job that might be difficult when you first return to work? Types of mental health professionals. National Alliance on Mental Illness. https://www.nami.org/Learn-More/Treatment/Types-of-Mental-Health-Professionals. Accessed April 8, 2019.

Risk factors

Inherited traits. Mental illness is more common in people whose blood relatives also have a mental illness. Certain genes may increase your risk of developing a mental illness, and your life situation may trigger it. Where possible, it can be beneficial to consider the following when capturing baseline data for RCRP. If you feel like something isn’t right in your first phone call or initial session, this may be a bad sign. Some discomfort is a normal part of therapy, just as seeing a personal trainer isn’t always comfortable, but if you feel uncomfortable to the point of dreading or avoiding sessions, you may want to keep looking.“ Ryan Howes Cauda equina syndrome, fracture, tumour, unremitting night pain, sudden weight loss of 10pounds over 3 months, bladder & bowel incontinence, previous history of cancer, saddle anaesthesia,