The Tenant Fees Act, coming in to force on 1 June 2019, means that all fees charged by letting agents and landlords to tenants are banned, except for holding deposits, rent, deposits and charges for defaulting on the contract. Also, all of these allowable fees are subject to additional restrictions under the Act. Breach of the act The vast majority of landlords in England provide decent, well-maintained homes for their tenants, and are good landlords committed to acting in their tenants’ best interests. One of our main aims in producing this guidance is to foster and encourage these good practices, and to empower landlords to maintain the high standards that most already uphold. However, a small minority of landlords rent out unsafe and substandard accommodation to their tenants. An even smaller proportion do so knowingly and with criminal intent. While the PRS has doubled in size since 2002, recent figures show that the share of all households renting privately has hovered around 19% to 20% since 2013-14. In 2017-18, the PRS accounted for 4.5 million, or 19%, of UK households. By way of comparison, the proportion of households in the social rented sector has not changed for over a decade. Further information and guidance on HMO licensing options, and on whether you are required to obtain one, can be found in the Houses in multiple occupation and residential property licensing reform: guidance for local housing authorities. Getting your property ready

All landlords should be aware of tenants’ right to be allowed to live in their rental property without unlawful interference. If you are experiencing issues with your tenant, you must take care to ensure you do not do anything which constitutes harassment. Harassment can include: Install all aspects of Air Conditioning ranging from one unit split system’s to VRF’s. There are many different indoor units to suit your requirements are not given the required degree of notice to leave the property, which is a section 21 notice giving at least 2 months’ notice In our guidance, we’ve highlighted the potential consequences that landlords might face if they commit specific offences:

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Before you can rent out your home, it’s your responsibility to ensure that the property is safe and fit for human habitation. If a property is unsafe or unfit you could be committing a civil or criminal offence, and may be subject to enforcement action by your local authority. Citizens Advice: Citizens Advice is the main legal charity in the UK. You will generally find a Citizens Advice office in most cities, towns and large villages. A section 21 notice cannot be served during the first 4 months of a tenancy, and cannot be actioned during the first 6 months of a tenancy. Return the deposit

The landlord or letting agent should fit smoke alarms on every floor and carbon monoxide alarms in rooms that contain appliances using solid fuels such as coal and wood. The landlord should also make sure these alarms are working at the start of your tenancy. If they are not there, ask your landlord in writing to install them. If you or the tenant wants to terminate the tenancy, there are things that both of you must do. Give notice For further information on maintaining a property free of hazards, please see the Housing health and safety rating system (HHSRS): guidance for landlords and property-related professionals. Tenant issues

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Again, it’s clear that most landlords would never even contemplate committing any of the above offences. The vast majority of landlords continue to maintain high standards of conduct and behaviour. However, in the case of the small minority of landlords who might commit one of these offences, tenants can seek assistance from the local authority to act against their landlord. Tenants’ rights groups: There may be one of these in your area. You can find them by searching the internet. Keep the property safe and free from serious health and safety hazards. Further information on health hazards is provided in the How to rent a safe home guide. Maintain structural integrity Which?: Run by the Consumers’ Association, Which? champions the interests of consumers across many areas of our lives.

Your home may become unsafe due to a ‘hazard’ – which is defined as a problem in a home. Hazards are rated according to how serious they are and how likely they are to affect someone’s health and safety. There are 2 types of hazards – category 1, which are the most serious, and category 2. Examples of category 1 hazards include: You must give proper notice if you want the tenant to leave. Normally, the landlord must give at least 2 months’ notice, and – unless there is a break clause – the tenant cannot be required to leave before any fixed period of the tenancy has come to end. You are also able to take action yourself if your landlord or letting agent is renting out a property in poor condition and/or fails to carry out necessary maintenance. The Homes (Fitness for Human Habitation) Act 2018 gives you the right to take your landlord to court if the property is not fit for human habitation. The law also allows you to seek redress, including financial compensation where appropriate. Park homes: Information for park home residents in England on their rights and obligations under the Mobile Homes Act 1983 At Living Proof, safety and effectiveness are our top priorities, which is why we work with a team of scientists and haircare experts to develop salon-quality hair products that actually work. Whether it’s a volumizing shampoo to add fullness and texture to fine hair, a flexible hairspray to hold your preferred style, or a nourishing conditioner to make dry hair soft and manageable, our haircare products are formulated to support all hair types and textures and will give you the confidence to let your natural beauty shine.

For more information on your responsibilities in relation to tenant fees, please see the Tenant Fees Act 2019: guidance. Repeat offending This document has been produced to help both landlords and tenants. It sets out the roles and responsibilities of both parties when letting or renting a property in the private rented sector (PRS).

For more information on how to evict your tenant appropriately and legally, please see the following guidance: Evicting tenants (England and Wales). Tenant fees Tenants have a responsibility to report any repair issues that arise so you can take action to fix them. In many cases, you will not be responsible for any repair work until you know about it. Ending the tenancy The landlord or letting agent should give at least 24 hours’ notice of any visits for activities such as repairs. LicensingRent is usually required in advance. If you fall behind with your rent, the landlord may be able to take legal steps to evict you. Pay any other bills Makeup bags are practical and stylish in equal measure. With many boasting multiple compartments, easily washable lining and adjustable straps, you can buy a new makeup bag with complete confidence that you're getting the makeup storage solutions you need. The PRS is an important part of the housing market, accounting for 4.5 million homes and representing around 19% of all housing in England. For many tenants it can provide a range of benefits, including flexibility and choice, while offering a sound business opportunity to those landlords who maintain their properties to a high standard. The relationship between landlord and tenant is essential to make this work, however. This guide aims to ensure both landlords and tenants know their rights and their responsibilities, and that the landlord-tenant relationship can be a professional and positive one. Provide a copy of the How to rent guide, Energy Performance Certificate and gas safety certificate where gas is supplied. You cannot evict a tenant with a Section 21 notice if you have not provided them with these documents. Right to rent Before you begin searching for your next home, consider what is affordable, as well as whether you have the legal right to rent in UK. 2. Direct or indirect letting